REC 2020 Technology Report
The REC’s report looks at:
- Cloud Computing
- Data / Memory Storage and Management
- Data Security, Disaster Recovery and Business Continuity
- Green IT and Clean Technology
- Mobile Communications
- Social Networking
- Unified Communications and real time services delivered to a single device
- Nano Hardware & Soft Technologies
Many of the technological advancements detailed in the report are already partially underway. Over the past year many organisations have shifted to cloud based computing models, especially for Customer Relationship Management (CRM) systems, and many more are expected to do so in the future. Such models allow organisations to reduce software costs while improving technological functionality. Cloud based CRM applications such as Salesforce.com are Enterprise level software systems which provide many more functions than the cheap and cheerful out of the box CRM systems. Such applications allow users to work remotely, not just from home but also via a smartphone while on the road. However, cloud based computing models should not be seen as easy to introduce, especially where information and processes are linked to a legacy system.
The Chair of the Recruitment and Employment Confederations Technology Sector Group, Jeff Brooks, said “This new guide provides us with a launch pad for discussion and debate on how the recruitment industry will be affected by the rapid, unstoppable march of the new technologies. Not only does it highlight many of the new technological platforms, it also helps us pinpoint some of the crucial issues that could influence how the industry operates in the future, the impact on the jobs market and the behaviours required by recruiters.”
The Chief Executive of the Recruitment and Employment Confederation, Kevin Green, added “It is vital that the recruitment industry seriously reviews the far-reaching implications of the latest technological advances. Those that modify their business practices first are likely to be best placed to win more business.”
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